How does Caresquare work? How does Caresquare work?Caresquare is a community website connecting families and caregivers in a social network. It allows for peer-review, feedback, and real-time booking of care.
If you're a caregiver, you can create a profile which includes your contact information, availability, experience, references, and more. You can also browse open jobs and respond to families directly.
If you're a parent, a senior, or a family member seeking care for a senior, Caresquare allows you to connect with caregivers who meet your needs and requirements, and also connects you with other families in your area. When you find providers that match your needs, or families you might want to meet, connect with them directly through Caresquare.com.
What geographic areas does Caresquare cover?Caresquare works everywhere. Our largest markets are currently the San Francisco Bay Area, Seattle and Minneapolis. We continue to expand service across the United States
What types of Caregivers are on Caresquare?There are full-time and part-time senior caregivers, babysitters and nannies.
Where does Caresquare find caregivers?Caregivers find us directly or learn about us through friends, families, and other caregivers.
Does Caresquare screen caregivers or check references?Caresquare is a connection platform - we serve to connect families and caregivers directly. Once connections are made, it is up to the hiring family to screen. Caresquare offers background checks through a third party service provider for a small charge. Additionally, the site is set up for users to leave references directly on profiles.
Caresquare does not personally screen individual caregivers, but we DO offer comprehensive background checks through a third party service provider. The background checks we offer are competitively priced and are very extensive. More information on background checks can be found here.
Do I have to pay to use Caresquare?Caresquare is free. All the basic connection services you see on the site today are free. We charge for premium services such as background checks, concierge services, and matching services.
Can caregivers contact families?Caregivers can contact a parent who has posted a position on the Job Boards. Caregivers can also contact families who have added that caregiver to their network.
How does the rating system work?The rating system is a two part process. There is a star rating system, and also an area for written feedback. Families and caregivers can provide a written reference, and additionally can rate a user using the following star system: 1 = poor, 2 = fair, 3 = good and 4 = excellent.
What is the hourly rate for a caregiver?Caregivers set their own rate. Caresquare has nothing to do with rates or payments, and Caresquare never receives any portion of a caregiver's salary. The rate a caregiver decides upon varies depending on type of work, number and type of people being cared for, geography, and experience.
How do I know that my private information is secure?We hold the utmost respect for your privacy and security and take all industry-standard measures to ensure that we provide a safe and secure community. We will never sell our users' information to anyone, for any reason. All sensitive information we collect is transmitted securely using Verisign SSL. We encrypt everything that is transmitted to and from us, and are constantly monitoring our systems to ensure you personal information is highly guarded. The privacy policy in our Terms of Service has more detailed information.
What do I do if I forget my password?Go to http://www.caresquare.com/login/ and click on 'forgot password' Enter your email address and you will be e-mailed a link to re-setup your password.
How do I create a profile? How do I edit my existing profile?To create a profile, go to http://www.caresquare.com/signup/ and register. Once you've registered you will automatically be taken to your profile page where you can enter and save your information.
To edit your existing profile, go to your profile page and click on the pencil icons to edit information for the corresponding section. Additionally, further edits can be made on the Settings tab at the far right of the Profile box.
How do I upload a photo?First, you must have a digital photo saved on your computer. Go to your profile page, click on pencil icon where the photo should be. Click the "browse" button to find the photo on your computer, highlight the photo, click "open", and then hit "save." The photo should automatically show up, but if it doesn't, try hitting the refresh button on your computer.
I want a real live human being to help me with the site. What should I do?Sent an email to info@caresquare.com or call 650.328.8568. Our staff is small, so please be patient as we respond to you. Email really is the best way to touch base with us.
I am a caregiver and I currently have a job. I want to hide my profile until I need work again. Can I do this? Yes, you can hide your profile on your My Caresquare page. Log-in and click on link on top bar. You can also re-activate it here.