How do I find senior caregivers in my area?

Login, click on "find care" and from there you can search by zip code, city, or caregiver name. You can also search by date and time and find caregivers who are available for that specific day/time. Click the "search" button and a list of caregivers will appear

How do I contact a caregiver?

You can call them if they have listed their phone number on their profile, or you can email them by going to their profile and clicking on "send message".

Can I interview a caregiver?

Yes. You can arrange that with the caregiver by contacting them via phone or e-mail.

What is a recommended caregiver?

A recommended caregiver is a caregiver who lives within 10 miles of you and who has a profile complete with at least 2 positive references.

How do I write a reference for a caregiver?

Go to their profile, click on the "reference" tab and from there you can rate their overall performance and say a few words about them. Hit "Submit" and the reference will appear on their profile.

How can I refer a caregiver to a friend?

You can add a caregiver to your recommended list by going to their profile and clicking on "add caregiver." Your friends and other families in your community will be able to view them as well.

What do I do if I am not happy with a caregiver?

Write a reference for the caregiver and explain why you were not happy with them.

How do I post a job?

Login and go to your profile, click on the "job boards" tab and click on the "post a job" tab. From there you can post a one-time or ongoing job. Hit "submit" and the open job will appear on the job board.

Can I post a one-time only job and an ongoing job?

Yes.

I want to post an ongoing job but the times/days change from week to week. What should I do?

Use the Job Description area to describe the general date/time parameters of the job.

How long can I leave a job posted?

Temporary jobs will remain posted until their date expires. Long term jobs will remain posted until you remove them.

How do I edit a job post?

Click on the "job board" tab, go my jobs, and hit "edit" on the job you want to edit. From there you can make the appropriate changes. Hit submit and the changes will appear.

How do I remove a job post?

Click on the "job board" tab, go to "my jobs", and click "remove."

How do I add a family to my community?

Go their profile and click on "add to network", which is located in the Actions chiclet at top right hand corner of page.

Can I add a family to my community that I do not know?

Yes. We encourage families to share reviews of caregivers, tips, quips, etc.

How do I search for other families in my area?

Click on the "community" tab and search for families by zip code or city name.

Where do I access my messages?

Go to the "Message" link in the Actions chiclet at top right hand corner of all pages.

How much do senior caregivers usually charge?

This very much depends on experience, location and background of the caregiver. Many caregivers list their rate on their profile. Best to discuss directly with the caregiver when you are considering making the hire.